Who We Are
At Sixteen11 Media Group Ltd, we’re committed to continuing to maintain the trust and confidence of people who drop by to check out one of our websites. One thing we’re pleased to share with you is that we’re not in the business of selling, renting or trading your personal information with companies outside of the Sixteen11 family for business or marketing purposes. On occasion we will work with people to share exciting offers with you, but the message will always be from us, your data will stay with us and we’d only agree to communicate anything if we think it’s something that you would benefit from.
Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights.
Types of Data We Collect
When someone visits one of the Sixteen11 Media Group Ltd websites, we use a third-party service, Google Analytics to collect standard internet log information and details of visitors behaviour patterns. We do this to find out things like the number of visitors to our website, what parts of the site are more popular than others, what times of day we’re visited and from which countries and what people search to find us. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our websites.
When we have this information, we use it to make decisions on how we can make the visitor experience even better.
As part of the registration process to receive emails from Sixteen11 Media Group Ltd’s companies, we collect a very limited amount of your personal information. We use that information for a couple of reasons: to tell you about things you’ve asked us to you about; to contact you if we need to obtain or provide further information, to check our records are correct and up-to-date and to check every now and then that you’re happy and satisfied with the service our companies provide. We don’t rent or trade email lists with any other businesses.
Ordering and Ticketing Data
When you purchase a memorabilia, merchandise or gifts through Sixteen11 or King of Shop websites, your name, address data, email and contact number will be stored in our back office shop system, WooCommerce. When you purchase a ticket, tickets or a package offer through the Kingvention website, your name, address data, email and contact number will be stored in our ticketing platform, Simpletix.
Please be assured that we do not share your personal details with any other company without your consent.
We use this information to ensure we can deliver to you what you have purchased from us.
We may also use this information to see which countries we’re providing services to. When we do this, we will not use any information other than your country in our analysis.
Using our Sites with your Data
Where we have given you (or you have chosen) a password to access the Website, you are responsible for keeping this password confidential. Please do not share the password with anyone. We will never contact you and ask for your password. If you think your password maybe compromised, you can contact our data protection officer, Sebastian Mille – DPO@sixteen11.com
How Long Will We Hold Your Data
We will hold on to relevant data for as long as you continue to engage with us. If you initially agree to receive marketing emails from any of Sixteen11 Media Group Ltd’s companies but then do not engage for a period of 3 years, we may contact you to see if you still want to remain in our database. You are free to remove yourself from our communications at any time using the unsubscribe link at the bottom of any of our marketing emails.
Disclosing your information
We are allowed to disclose your information in the following cases:
• If we choose to sell our business, or our company, we can disclose basic level data to the potential buyer
• We can disclose it to other businesses in the Sixteen11 Media Group Ltd.
• We can disclose it if we have a legal obligation to do so, or in order to protect other people’s property, safety or rights.
• We can exchange information with others to protect against fraud or credit risks.
Access to your Personal Information
You are entitled to view, amend, or delete the personal information that we hold. If you’d like to do this, please email your request to our data protection officer Sebastian Mille – DPO@sixteen11.com
Changes to this Privacy Notice